“People were truly respected and valued as individuals, and empowered as partners in their care.” — Care Quality Commission (CQC)
Staying in your own home in Cuckfield
Live-in care in Cuckfield puts a fully trained carer in your home, so support is in place without anyone leaving the village. The alternative for most families here is a residential place in Burgess Hill or nearby, which means giving up the house, the garden and the routine at once.
We started in Brighton nearly 30 years ago and now support older and disabled people across Sussex, Surrey and Greater London. We take on long-term placements for dementia, Parkinson’s and stroke recovery, shorter cover after surgery or a hospital stay, and couples supported together in the same home.
Words from families who know our care firsthand
Live-in care services, from personal care to dementia support
What a carer takes on depends entirely on the person. Our guide to the duties of a live-in carer covers the full range, but in practice it breaks down like this.
Personal care
Your carer helps with dressing, bathing, grooming and getting in and out of bed, and is trained in continence and catheter support. Homes here are often older, with steep stairs and narrow landings, so safe mobility is usually the first thing we assess.
Companionship
Living in means your carer is there for the cup of tea and the chat, the walk to the high street, and keeping up with the groups and neighbours that make staying in the village worth it.
Medication reminders
Your carer prompts and dispenses at the right times and notices how someone is day to day, working alongside your GP and the community nursing team.
Alzheimer's disease & dementia care
Living in suits dementia particularly well, because the routine and the surroundings stay put. Carers are trained in memory loss, disorientation and changes in behaviour, and it is the need Cheriton was built around.
Palliative care
Where someone wants to stay at home to the end, your carer covers comfort and personal care through the day and night while district nursing and hospice at home teams handle the clinical side.
Household chores and assistance
Your carer takes on food shopping, meal planning, cooking, light housework, pet care and light gardening. For larger properties we suggest a cleaner as well, so the day is not spent on housework.
What live-in care gives back that a care home can't
Whether home is a cottage in the village, a house out toward Ansty or a bungalow on a quiet lane, live-in care lets the place stay the place. The walls, the garden, the chair by the window, the dog at the foot of the bed. None of it has to change.
- The same four walls. Familiar surroundings matter most when memory or mobility starts to slip. The kitchen you know, the bathroom you can find in the dark.
- One carer, not a rota of twenty. In a care home your parent meets a different face on every shift. At home it is the same person, learning how your mum takes her tea.
- Family come and go as they please. No visiting hours, no signing in. Grandchildren can call round after school without anyone watching the clock.
- Routines built around the person. Mornings can be slow if mornings are slow. Lunch can be later. Bedtime is bedtime, not lights out at nine.
- Staying put means staying local. The same GP surgery, the same faces on the high street. A residential place often means leaving the district, because beds are where they are free.
There are other advantages worth weighing before you decide either way.
Live-in, waking-night or visiting care?
Live-in and 24-hour care usually mean the same thing. A carer lives in, works the day, takes scheduled breaks and sleeps at night, on hand if needed.
Nights are where that breaks down. Someone needing help repeatedly, every night, needs waking-night cover instead, and it is worth raising before a carer moves in. Broken nights are what push most families here toward a nursing home outside the village, and they are often avoidable.
Visiting care is a different model again, with a carer calling at set times and leaving once the visit is done. It suits someone in Hassocks or Ditchling who is mostly independent but wants a hand at certain points in the day.
Request a brochure
Request a printed brochure to browse with your loved one at your leisure and find out more about live-in care.
What live-in care costs in Cuckfield
One weekly rate for a dedicated carer in the home. Nothing billed by the hour, nothing added later.
- From £1,190 a week for one person
- From £1,476 a week for a couple sharing a home
Couples pay one rate between them, not two.
The final figure depends on the level of support and how nights are covered, with waking-night cover costing more than a carer who sleeps in. For an hour or two a day, visiting care in West Sussex is charged hourly and usually comes in lower.
How live-in care is funded
We support privately and publicly funded arrangements. Most households here sit above the means-test threshold, so the non-means-tested routes are the ones worth checking first.
- Attendance Allowance. Not means-tested, so savings and income do not count. The most commonly overlooked route.
- NHS Continuing Healthcare. We are experienced in supporting CHC-funded packages, which may cover the full cost where clinical needs are significant.
- Local authority funding. West Sussex County Council may contribute after a means-tested assessment, either directly or as a Direct Payment you control.
Why families around Cuckfield choose Cheriton Homecare
Cheriton started in 1997, when founder Richard J Barnett helped a man with early-stage Alzheimer’s move home instead of into a nursing home. Richard still leads the team, and senior management monitor the case managers behind every care plan.
- You approve the match. Carers are introduced on personality and interests, not who is free that week, and nobody moves in until you are happy.
- Rated Outstanding in Caring by the CQC, with a 9.8 score from verified family reviews on homecare.co.uk.
- Carers who know the area. The surgery, the high street or an appointment in Haywards Heath is routine, not a logistics problem.
- Specialist training as standard, including dementia, so the arrangement holds up as needs change.
- Someone is always reachable. The office answers 9am to 5pm daily, with head office support around the clock.
How live-in care starts, step by step
We come to you in Cuckfield, at no cost and with no obligation, to understand what has changed and what a normal day actually looks like. If it turns out lighter support is enough for now, we will say so.
We shortlist carers on temperament, interests and the specific skills the situation calls for. You are not handed whoever is available.
You meet the carer before any decision is made. If the fit is wrong, we go back and find a better one.
Your carer settles in and builds the care plan around your routine during the first week, including a daily structure with proper rest breaks built into it.
A case manager stays involved and adjusts the plan as needs change, so the arrangement keeps pace instead of being renegotiated in a crisis.
Breaks and leave are planned ahead so you are never left without support or introduced to a stranger at short notice.
Families across Mid Sussex usually start this weeks earlier than they expected to, and hospital discharges move faster than anyone plans for.
You don't have to have decide anything yet
Most families call after a fall, a difficult winter, or a hospital letter that changed the conversation. Almost none have made up their mind, and that is the right time to talk.
If nothing needs to happen yet, we will say so. If it does, you will come off the call knowing what it costs and how soon it could start. No pressure, and nothing to pay for the conversation.
Other cities you'll find our carers
Common questions from Cuckfield families
How quickly can care start after a discharge from the Princess Royal Hospital?
Usually within a few days, depending on how quickly we can match the right carer. Discharge cases are prioritised, and we can liaise with the ward team directly. Call as soon as a discharge date is mentioned rather than waiting for it to be confirmed.
Which villages around Cuckfield do you cover?
We cover Cuckfield and the villages around it, including Lindfield, Ansty, Bolney, Staplefield and Balcombe. Carers working here also support families further south in Hurstpierpoint and across Mid Sussex.
Does a live-in carer need their own room?
Yes. Your carer needs a private bedroom, somewhere to store their belongings, access to a bathroom and their own space during breaks. Meals come from the household budget. We go through the practicalities at the consultation.
My parent is in Cuckfield but I live in London. How do you keep me updated?
You deal with the same case manager throughout, because the care is coordinated from one office rather than a national network. Most families in this position agree regular updates by phone or email and visit at weekends.
Can a carer drive my parent to appointments?
Many of our carers drive, which matters in a village with limited bus links. It covers the GP surgery, the pharmacy and hospital appointments further afield. Tell us at the consultation if it is important and we will match accordingly.
Cheriton Homecare give me peace of mind and I know my mum’s needs are met completely. My mum has developed a real connection and even love of her main carer who she has come to trust and rely upon. They bring a security to my mum and become not just carers but also a social network.
Shirley S (Daughter of Client)
Cheriton Homecare helped Mother stay in her own home and keep her independence. She could be difficult as her dementia progressed but nothing was too much trouble for Cheriton, her carers were kind and compassionate. She loved seeing the manager and another member of staff who always made a great fuss of her.
Lynda S (Daughter of Client)
Everyone at Cheriton Homecare exudes calm, confident professionalism with compassion and patience. I am so grateful for their support in providing care for my mother-in-law and being able to respond to a desperate situation so quickly.
H R (Daughter-in-law of Client)
Cheriton Homecare are very, very good. They are absolutely wonderful.
A C (Client)
The two carers (a main one and a holiday relief carer) have fitted in well, seen what needs to be done and quietly got on with it in a cheerful and calm manner. They are looking after both my parents. Having the Cheriton carers there gives the family peace of mind knowing Mum and Dad are being looked after well while allowing them to stay in their own home.
Jan C (Daughter of Client)