Visiting Care in Brighton
Compassionate care with a minimum of 1-hour visits, designed to meet your unique needs.
“People were truly respected and valued as individuals, and empowered as partners in their care.” — Care Quality Commission (CQC)
Support at home, arranged around your day
A care assistant comes to the house at agreed times, helps with what needs doing, and leaves you to the rest of your day. Our visiting care in Brighton starts at £31.90 an hour, and no visit is shorter than an hour.
That hour is the point. It is long enough for a proper wash, a cooked meal and a conversation, rather than a rushed call timed to the minute.
Care can be one visit a week or several a day, and it moves with you. If visits stop being enough, the same team places live-in carers across Sussex, into Surrey and through Greater London.
Download our guide to visiting care
Discover how visiting care supports independence, protects well-being, and offers the right help when planning care and making decisions about support at home.
Help with the parts of the day that have become hard
Most care plans combine two or three of these. The carers who deliver them are matched to the household, not assigned at random.
Personal care
Support with washing, dressing, grooming and moving safely around the home, at a pace that keeps dignity intact.
Companionship
Time spent talking, sharing a hobby or getting out of the house, which is often what keeps loneliness at bay.
Medication reminders
Planning and cooking meals that actually get eaten, taking appetite, dietary needs and long-standing preferences into account.
Alzheimer's disease & dementia care
Prompting and supervision so prescriptions are taken correctly and on time, with changes after a hospital stay watched closely.
Palliative care
Laundry, light cleaning and clear walkways, so the home stays safe to move around rather than simply tidy.
Household chores and assistance
Familiar faces, steady routines and memory support from carers trained in dementia, with families kept informed as needs shift.
Why choose Cheriton for visiting care in Brighton
Our office is at the Whitehawk Inn Training Centre, so the team arranging your care works in the same city as the person receiving it. A key safe that will not open, or a visit that needs moving to the afternoon, gets solved the same morning.
Richard Barnett has run Cheriton for close to 30 years, and that shows in practical ways.
- A full hour, every visit. Fifteen and thirty minute calls are the sector norm and leave no room for a wash, a meal and a conversation. Ours start at an hour so the carer is not working against a stopwatch.
- You choose who comes through the door. Clients select the carers best suited to them rather than accepting whoever the rota produces, and senior management monitor the case managers running each plan.
- Inspected, rated and open about it. The Care Quality Commission rates us Good, with Outstanding in the Caring domain. Inspectors found people were respected as individuals and treated as partners in their own care.
- Carers vetted and trained before a first visit. Every carer is DBS-checked and referenced. Dementia, palliative and moving-and-handling training is standard, which matters in a city where so many homes are conversions with steep stairs and the bathroom on the wrong floor.
- We work with everyone else involved. District nurses, GPs and chiropodists across Brighton and Hove coordinate directly with our case managers, so families are not left relaying messages between services.
- Scale up or down without starting again. Plans are reviewed and adjusted as needs change, and if visits are no longer enough, live-in care comes from the same team rather than a new provider.
From first phone call to first visit
- A conversation, not a sales call. Ring 01273 273 277 between 9am and 5pm, any day of the week, or message Shane on WhatsApp if phoning is difficult. Most first calls take about fifteen minutes.
- A free assessment at home. A case manager looks at the stairs, the bathroom, the medication and the front door access, and meets the person who will be receiving care.
- A plan written with you. Visit times, tasks and the things that must never be rushed all go in writing. Families involved from a distance get a copy too.
- Meeting your carer before they start. We put forward carers we think suit the household, and you decide. Where the timetable allows, you meet them beforehand.
- Care begins, then gets reviewed. The case manager checks in after the first week and reviews the plan on an agreed schedule. Anything not working gets changed.
How much care does someone actually need?
Most families start by guessing. It is easier to work from what the day already looks like, then adjust once visits begin.
- One or two visits a week. Company, a shop, a load of laundry. Often the first step after a bereavement or a lost driving licence.
- A daily morning call. Our most common package. An hour covers getting up, washing, dressing, breakfast and medication.
- Two or three visits a day. Morning, a meal, a settle before bed, so appetite and evening confusion are properly managed.
- Four calls a day and beyond. Past roughly four hours daily, live-in care usually costs less and covers the gaps between visits.
Needs also move. A hospital discharge might need daily visits for three weeks and then almost nothing, while dementia tends to go the other way.
Hourly visits stay inside Brighton and Hove, with our Worthing team covering the coast. Live-in carers work further out, from Saltdean and Peacehaven to Lewes and Shoreham-by-Sea.
What it costs, and who helps pay for it
Our rate starts at £31.90 an hour with a one hour minimum. No booking fee, and no charge for the assessment.
Few families pay the whole thing themselves without checking these first:
- A council needs assessment. Brighton & Hove City Council assesses anyone who asks, free of charge. A financial assessment then sets your contribution.
- Direct payments. Taking council funding as a direct payment lets you choose your own provider.
- Attendance Allowance. For people over State Pension age who need help with personal care. Not means tested.
- NHS Continuing Healthcare. Where needs are mainly health related, the NHS may fund care in full. We are experienced in supporting CHC funded packages.
Self-funding skips the assessment queue and usually starts sooner. Work through the options here or call and ask.
Most families call us a week later than they meant to
There is usually a moment when it becomes obvious that a parent is managing less well than they say they are. Waiting rarely makes the conversation easier.
One call tells you what is possible, what it costs and how soon someone could start. Nothing is committed on that call.
Call 01273 273 277, message Shane on WhatsApp, or request a callback at a time that suits you.
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The questions we get asked most often
Do you cover Hove and the villages on the edge of the city?
Yes. Hove, Portslade, Rottingdean and the streets in between are all within our normal rounds. Further along the coast, our Worthing team handles visits instead.
Can I use Brighton & Hove City Council funding to pay for your visits?
Yes, if your care is funded through a direct payment. That is the route that lets you pick your own provider rather than one allocated to you. Ask the council for a care needs assessment to start the process.
Do parking charges in the permit zones get added to my bill?
No. Travel and parking across the city are built into the hourly rate, so a visit in Kemptown costs the same as one in Patcham.
Can you support someone coming home from hospital?
Yes. Short-term visits after a discharge are common, particularly where medication has changed or someone is temporarily less mobile. Many families increase visits for a few weeks, then scale back.
Can you arrange respite while a family carer takes a break?
Yes. We provide respite support, either as extra visits or as a live-in carer for a fixed period, which also covers families in nearby towns such as Seaford. Booking ahead helps, but short notice is worth asking about.